Cancellation Policy

A 50% deposit is required at the time of booking to secure all spa appointments. Appointments are not confirmed until the deposit has been received. Cancellations or rescheduling must be made at least 48 hours prior to the scheduled appointment time. Appointments cancelled within 48 hours will result in the forfeiture of the 50% deposit. Same-day cancellations or missed appointments will be charged 100% of the booked service. If an appointment is scheduled without the required deposit, the same cancellation fees will still apply. By booking an appointment with AJ Serenity Bermuda Advanced Aesthetics & Wellness Center, you acknowledge that you have read, understood, and agreed to all terms and conditions of this cancellation policy.

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